Cancellation Policy

Cancellation Policy

Flexible: Full refund 1 day prior to arrival.

  • Security deposit is always refundable.
  • If there is a complaint from either party, notice must be given to AsiaVillas within 24 hours of check-in.
  • AsiaVillas will mediate when necessary, and has the final say in all disputes.
  • A reservation is officially canceled when the guest sends a cancellation request to us.
  • Cancellation policies may be superseded by the Guest Refund Policy, safety cancellations, or extenuating circumstances. 

Moderate: Full refund 60 days prior to arrival

  • Security deposit is always refundable.
  • If there is a complaint from either party, notice must be given to AsiaVillas within 24 hours of check-in.
  • AsiaVillas will mediate when necessary, and has the final say in all disputes.
  • A reservation is officially canceled when the guest sends a cancellation request to us.
  • Cancellation policies may be superseded by the Guest Refund Policy, safety cancellations, or extenuating circumstances. 

Strict: 50% refund up until 4 week prior to arrival

  • Security deposit is always refundable.
  • If there is a complaint from either party, notice must be given to AsiaVillas within 24 hours of check-in.
  • AsiaVillas will mediate when necessary, and has the final say in all disputes.
  • A reservation is officially canceled when the guest sends a cancellation request to us.
  • Cancellation policies may be superseded by the Guest Refund Policy, safety cancellations, or extenuating circumstances. 

Super Strict: No refund after booking.

  • 50% of total booking is refundable if cancelled before 4 weeks of check-in date.
  • If there is a complaint from either party, notice must be given to AsiaVillas within 24 hours of check-in.
  • AsiaVillas will mediate when necessary, and has the final say in all disputes.
  • A reservation is officially canceled when the guest sends a cancellation request to us.
  • Cancellation policies may be superseded by the Guest Refund Policy, safety cancellations, or extenuating circumstances.

Long Term: First month down payment, 30 day notice for lease termination

  • Note: The Long Term cancellation policy applies to all reservations of 28 nights or more.
  • Security deposit is always refundable.
  • If there is a complaint from either party, notice must be given to AsiaVillas within 24 hours of check-in.
  • AsiaVillas will mediate when necessary, and has the final say in all disputes.
  • A reservation is officially canceled when the guest sends a cancellation request to us.
  • Cancellation policies may be superseded by the Guest Refund Policy, safety cancellations, or extenuating circumstances.